The 24/7 apprentice for your estate agency

Focus your team where people really add value.

hapi handles the rest.

hapi is an apprentice that learns your style, plugs into the software you already use, and quietly takes the repetitive admin off your team's plate 24/7: emails, viewings, referencing, follow-ups, listings, compliance and more.

It's your apprentice, doing the work you want it to do, the way you would do it. That leaves your staff free for the parts that genuinely need a person: viewings, negotiations, explaining the tricky stuff and winning new landlords.

How it works

Here's how we do it.

Step 01

Download

Install hapi on the devices your team already works on.

Step 02

Watch & learn

hapi silently observes your business, learning your practices and styles from your software.

Step 03

Suggests & gets approved

Based on your past actions, it offers to help and seeks your approval before doing tasks.

Step 04

Takes your instructions

You can set your hapi apprentice additional tasks, performed in your style.

Why it matters

The first to reply wins.

In lettings and sales, the agency that responds first usually takes the business. hapi turns the slow, after-hours admin that loses enquiries into instant, around-the-clock cover.

40%

of letting agents take over 24 hrs to reply to a viewing request

Replies in minutes, 24/7

78%

of tenants go with the first agent who responds

Always be the first

~26%

of agents' work hours spent on revenue-generating activity

Admin lifted, time freed for clients

For estate & lettings agents

What an apprentice for your agency could look like.

Lettings and sales run on tight deadlines, often have picky landlords or tenants, and aim to keep a constant stream of enquiries. hapi sits inside the systems your team already lives in, learns your in-house style for handling enquiries and responding to landlords, and does the repetitive lifting silently in the background, 24/7.

That leaves your staff to deal with the matters where people really add value: property viewings, negotiations, explaining complicated issues, assessing property damage, generating new landlords and more. hapi increases the time spent on fee-generating work, enhancing your staff's value and your profits.

Routine work, lifted

A few tasks your hapi apprentice could be doing today.

hapi plugs into the software your business already runs on and works across all of them as you would, 24/7, always up to date with your business.

Answering & managing enquiries
Booking viewings & follow-ups
Processing referencing & right to rent
Posting listings across portals
Sending landlord updates
Preparing rent reviews
Logging & routing calls
Coordinating maintenance requests
Updating databases across software
Compliance, baked in

You're always in control.

Right to Rent

Collects ID, verifies share codes, and files the audit trail.

Deposit protection

Lodges and updates DPS / TDS within the statutory windows.

Approved before it's sent

Every reply, document or action is audited and approved before it goes out.

Beyond the routine

Have an idea? With hapi, you always have the manpower.

Beyond the everyday work hapi picks up by learning your processes, it can take on the one-off projects you'd love to run but never had the bandwidth for: lead generation, market research, prospect lists, bespoke landlord outreach and more. Ideas your team simply couldn't attempt before are now on the table.

Reviewing past tenants for potential landlords
Land registry searches for potential clients
Analysis of Rightmove & Zoopla slow-moving stock
Writing market letters

See it all on one page.

We've put together a printable flyer covering how hapi works, the routine tasks it can lift, the compliance it handles, and the bigger projects it frees your team to take on. Perfect to share around the office.

Want to see your agency's apprentice in action?

We'd love to learn more about your business and explore what your hapi apprentice could do for you.